You did the work. You sent the invoice. Then — silence, and the awkward part lands on you. NicNacInvoice generates the invoice and runs the follow-up for trades & services: issue → remind → escalate, failed-payment recovery, and a nightly reconciliation — so getting paid stops depending on who remembers to ask.
The builder is live today. The managed follow-up service starts with a short intake — details in the honest-state band below.
Every trades and services business knows this invoice: sent, ignored, aging quietly while the work is already done. Here is what happens to it inside NicNacInvoice — the system keeps asking, politely and then firmly, until the answer changes.
For completed service work — a trades & services job, finished and invoiced. The customer is happy with the work. The invoice is simply sitting in an inbox, getting older.
The invoice goes out the day the work is done — clean, itemized, with a clear way to pay. No pile of paperwork waiting for Friday.
A week later, a friendly nudge lands: the invoice, the amount, the link. Most late invoices are not refusals — they are forgotten inboxes. This touch un-forgets them.
Two weeks out, the tone firms up: the balance is past due, the amount has not changed, and the next step is named. Firm, professional — and never discounted.
The payment lands, the invoice closes, and the nightly reconciliation matches it — the owner finds out from the system, not from checking the bank app at midnight.
Issue. The invoice is created — in the same builder you can use free today — and issued to your customer by email through the NicNac mail stack.
Remind. If it sits unpaid, the cadence starts on schedule: a polite reminder first, timed so your customer hears from the system before they hear from you.
Escalate. Still unpaid, the notes firm up and the owner is brought into the loop with the full history — every touch, in order — so a personal call, if one is needed, starts from facts.
Recover & reconcile. If a card payment fails, the recovery flow retries and notifies instead of silently dying. Every night, reconciliation matches what was paid against what was issued — so the books and the bank agree by morning.
Not a template and a hope. A working loop from the moment the job is done to the morning the books balance.
Clean, itemized invoices generated from the live Tiles Invoice Builder — the same tool linked on this page — so what your customer receives always looks like the professional work it pays for.
Issue → remind → escalate, on schedule, every time, whether or not anyone in the office remembered. Polite first, firmer as it ages, with the owner looped in at escalation.
A failed card payment is not a lost payment — it is a workflow. Retries and notifications run automatically, so a expired card or a bank hiccup does not quietly become a write-off.
Every night, payments are matched against issued invoices. Paid is marked paid, open is still chased, and the morning starts with books that agree with the bank.
The workflow never discounts to close a late payer. No quiet 10%-off to make it go away. We chase the payment, not the discount — the amount on the invoice is the amount that gets collected.
You see what is out, what is aging, and what landed — without running the chase yourself. The system does the asking; you do the work your customers actually pay for.
We say this plainly, on the page, because a money tool should be exact about money.
The Tiles Invoice Builder is a real, working tool at nicnacsystems.com/tiles/invoice/ — anyone can build an invoice there today, free. Until card payments switch on, invoices ride the builder plus email delivery.
The cadence — issue → remind → escalate, failed-payment recovery, nightly reconciliation — is a managed service. It starts with the intake form below, and we confirm scope and price personally before anything is billed.
Stripe is connected in sandbox — demo drafts only; nothing has been sent or charged through it. Card payments switch on with Stripe live activation, which is the owner's identity step. When that tap lands, payments plug into the same cadence.
Flat monthly pricing for the managed follow-up service. The free builder stays free — it is the front door, not a trial.
Standalone, for a single operator in the trades or services who invoices and chases alone.
Multi-tech, multi-user — for shops where several people do the work and the invoicing cannot live in one person's head.
NicNacInvoice is the money layer for NicNac client bundles — included with NicNac client bundles, so the businesses we already run technology for get paid through the same system.
No first-month discounts. And the workflow itself never discounts to close a late payer: your prices stay your prices — we chase the payment, not the discount.
The free tool is the funnel into the managed service — and it is genuinely useful on its own. Build a real invoice for a real job, send it, and feel the difference between an invoice that sits there and one that is about to start chasing itself.
Build an invoice now — free toolTell us who you are and roughly how much you invoice. We confirm scope and price personally before anything is billed. Nothing is charged today.
Prefer email? Write to us — a person answers: sales@nicnacsystems.com
Yes. The Tiles Invoice Builder at nicnacsystems.com/tiles/invoice/ is live and working right now — no intake, no payment. It is the same builder NicNacInvoice is productized from. The managed service adds the part a tool cannot do alone: the follow-up cadence that runs after the invoice goes out.
Not yet — and we say so plainly. Stripe is connected in sandbox (demo drafts only; nothing sent, nothing charged). Card payments switch on when Stripe live activation completes — that is the owner's identity step. Until then, invoices ride the builder plus email delivery, and the follow-up cadence still runs.
A person reviews it. We confirm scope and price personally before anything is billed. Nothing is charged today. If the fit is wrong, we will tell you that too.
Never. That is a design rule, not a setting. Discounting to close a late payer trains customers to pay late. Your prices stay your prices — we chase the payment, not the discount. There are also no first-month discounts on the service itself.
Trades & services businesses that do the work first and invoice after — solo operators (Solo), multi-tech shops (Crew), and every NicNac bundle client, for whom it is included as the bundle's money layer.
The cadence escalates to you, the owner, with the complete history of every touch in order — so whatever you decide next starts from a clear record, not a memory. The system keeps the pressure professional and documented; it does not discount, and it does not pretend to be a collections agency.
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