Pricing · Ratified October 26, 2026 · Amended October 27, 2026 · Amended October 28, 2026
Start with the experience.Grow on one ladder.
The experience is the introduction — free to enter, the real system on your real material. From there, one ratified ladder. Every price below is quoted exactly from the ratified book; the book is confirmed in writing before any payment.
Beam: “The whole ladder in the open — including the step. Tap my companion, bottom right, and ask me anything about it; the math is on this page.”
CORE
$49/mo intro
The volume engine: AI receptionist + virtual assistant core — answering in your business’s name, booking with confirmations and reminders, message taking with instant notification, a daily digest, inbox triage drafts, follow-up reminders, and review requests. 600 included voice minutes a month, overage $0.10/min; 1 number, 1 location, 1 calendar. Your first 3 months at $49/mo, then $99/mo for the rest of your first year; from month 13, the standard rate of $299/mo, and from month 25, $499/mo — disclosed in the open, before you sign.
Growth
$299/mo
Everything in CORE at the standard rate: 1,500 included voice minutes — the allowance that arrives with the step — up to 3 numbers and 2 locations, 3 seats, outbound confirmation and quote-follow-up calls, and a monthly generation credit.
Studio
$499/mo
Everything in Growth, with room to run: 2,500 included voice minutes, up to 5 numbers and 3 locations, 5 seats, the dispatch board and no-show rescue, and a monthly Studio-scope generation credit. The self-serve ceiling — for the business that still runs its own system.
Operated
$999/mo
The hinge — the last metered plan, and the first one we run with you: everything in Studio, plus a dedicated build and a knowledge base NicNac creates and maintains, 4,000 included minutes, up to 25 seats and 5 locations, multi-location answering with per-location scripts, a named human escalation path, a standing monthly operations cadence with human-desk review of exceptions, and a monthly performance report.
Operated Complete
$2,499/mo
The operated line completed: the complete operated front office across all locations of one ownership — up to five — one knowledge base, per-location scripts and calendars, qualification, booking, confirmations, reminders, no-show rescue, the human escalation desk, dispatch, SLA reporting, a named operations lead, and consolidated owner reporting. Flat, by agreement — no self-serve checkout, nothing metered.
Enterprise Operated
$9,999/mo
Enterprise, operated: multi-entity, multi-brand operation — your own systems (CRM, EHR, scheduling, commerce) connected and operated by NicNac, custom workflows built and run by us, a dedicated operations team, and SLA and data terms set in the agreement. The local-only deployment option lives at this rung: your estate, kept current by signed update packs. Beyond this rung, custom by agreement.
How the ladder is delivered: the self-serve plans — CORE $99/mo, Growth $299/mo, and Studio $499/mo — run in NicNac’s cloud, with minutes counted fairly and printed in the agreement. At $999/mo the next level begins: Operated is the last metered plan (4,000 included minutes), and the first where NicNac runs the system with you. Above it, nothing is metered: Operated Complete ($2,499/mo) and Enterprise Operated ($9,999/mo) are flat and arranged by agreement — and at the Enterprise rung a setup can run entirely on your own machines, kept current by signed update packs. Custom work beyond the ladder is composed from the rungs above and confirmed in writing before billing. No plan carries an activation fee.
The step, in the open (ADDENDUM-CORE-SCHEDULE-2026-10-28.md): $49 a month for your first 3 months, then $99 a month for the rest of your first year. From month 13, $299 a month; from month 25, $499 a month. We tell you before every change, and you can cancel before it does. CORE includes 600 voice minutes per month; overage is $0.10/min; the $299 step carries 1,500 included minutes. Annual prepay on every subscription tier: pay for 10 months, get 12 — a first-year prepay prepays the introductory rate. Generation, one-time projects: Solo $99 · Studio $299 · Business $799 · Enterprise from $1,999.
Client Services Monthly Tiers & Zero Foundation/Build/Setup Fees (ADDENDUM-NO-BUILD-FEES-2026-10-28.md — a distinct pricing structure from the CORE four-phase schedule, never combined or substituted): Client services engagements price as a monthly service tier by need at $99 / $299 / $499 / $999 per month with $0 one-time foundation, build, or setup fees. Building is part of the work.
Generation Solo · $99
Generation Studio · $299
Generation Business · $799
Generation Enterprise · from $1,999