NicNac for HVAC Technicians
Perfect 72° — comfort is your superpower
“Bring me your subscriptions and I’ll be the intelligence that combines everything — so you can get back to your profession. Let’s make you the best in your industry.” That is Beam — and for hvac technicians, he wears the hat below and goes to work on the phones, the schedule, the invoices, and the paper, so you can get back to the work only you can do.
Beam is NicNac’s AI — he says so himself, always. The help is real; the handshake can be human whenever you want it.
The day this fixes
Your whole year is two phone explosions — the first 95-degree day and the first freeze — separated by the tune-up seasons that decide whether those weeks are chaos or gravy. In the rush, the shops that win aren't always the best techs; they're the ones whose phones get answered. Beam keeps your line answered and your maintenance book full, so the rush is revenue instead of regret.
What Beam does for hvac technicians
Four working systems, run by Beam under your subscriptions — the same NicNac engine as every door, aimed at a HVAC technician’s day.
Answer & Book — your phone, answered
No-heat and no-cool calls get answered on the first ring at any hour, qualified properly — system age, symptoms, warranty — and slotted into your board by priority.
NicNacMeet — scheduling without the back-and-forth
Tune-up campaigns and service-agreement renewals: Beam books the seasonal visits, sends the reminders, and re-books the customers who drift — the work that keeps summer sane.
NicNacInvoice — invoices that chase themselves
Repair invoices build from the job ticket and chase themselves politely. Change-out proposals get followed up instead of forgotten in the truck.
NicNac Daily Call — your day, briefed
Start the day with Beam's rundown: today's calls in order, the parts to pull, who's waiting on a quote — before the first dispatch argument starts.
Meet your Beam
The backbone of America — Beam wears real workwear, not costumes.
- Wears: Split beanie orange/blue with flame + snowflake
- Uniform: Gray jumpsuit with HVAC patch #FF6F00, tool belt
- Carries: Thermostat showing 72°F perfect comfort
- Colors: Gray #616161 + Orange/Blue
- Says: “Perfect 72° — comfort is your superpower”
Your Beam arrives as yours
When you sign up, your Beam starts as HVAC Technician Beam — the one on this page — because this is the door you came through, and we remember the particular door and why. He is set up for a HVAC technician’s work from the first minute, not handed to you as a generic chatbot.
His starter workflow pack is this door’s own: Answer & Book, NicNacMeet, NicNacInvoice, NicNac Daily Call — switched on in that order, ready to be shaped around your subscriptions and your day. That pack, your profession, and your reason for coming in are the seed your own Beam is grown from; no one else’s Beam is configured like it, and no one else’s information ever enters it.
Prefer a different Beam later? Switch to any of the thirty, any time — your work, your records, and your settings come with you. And if you would rather arrive through the agent door — helping other hvac technicians as a NicNac agent — the application is open.
One price book, the same for every door
Start with the free experience, then begin with the plan that fits. Prices and inclusions are the ratified NicNac book — the canonical Plan Architecture, rendered identically on every door.
CORE
AI receptionist + virtual assistant core: answering in your business’s name, NicNacBook booking with confirmations and reminders, message taking with instant notification, daily digest, inbox triage drafts, follow-up reminders, review requests. 600 included voice minutes (overage $0.10/min). 1 number, 1 location, 1 calendar.
“$49 a month for your first 3 months, then $99 a month for the rest of your first year. From month 13, $299 a month; from month 25, $499 a month. We tell you before every change, and you can cancel before it does.”
Begin with a conversationGrowth
Everything in CORE, plus 1,500 included minutes, up to 3 numbers / 2 locations, 3 team seats, outbound confirmation and quote-follow-up calls, a monthly Solo-scope generation credit, priority agent queue.
Talk it throughStudio
Everything in Growth, plus 2,500 included minutes, up to 5 numbers / 3 locations, 5 team seats, dispatch board and no-show rescue, a monthly Studio-scope generation credit. The self-serve ceiling for multi-location businesses that still run their own system.
Talk it throughOperated
The hinge — the last metered tier, and the first NicNac operates with you. Everything in Studio, plus a dedicated build and knowledge base created and maintained by NicNac, 4,000 included minutes, up to 25 seats / 5 locations, multi-location answering with per-location scripts, named human escalation path, a standing monthly operations cadence with human-desk review of exceptions, and a monthly performance report. The difference from Studio is not size — it is who runs the system.
Talk it throughOperated Complete
The complete operated front office across all locations of one ownership (up to 5): one knowledge base, per-location scripts and calendars, qualification, booking, confirmations, reminders, no-show rescue, human escalation desk, dispatch, SLA reporting, named operations lead, consolidated owner reporting. Flat — arranged by agreement only; no self-serve checkout.
Talk it throughEnterprise Operated
Enterprise, operated — by agreement only. Multi-entity / multi-brand operation: your own systems (CRM, EHR, scheduling, commerce) connected and operated by NicNac, custom workflows built and run by NicNac, a dedicated operations team, SLA and data terms by agreement. The local-only deployment option (signed USB update packs) lives at this rung; beyond it, custom by agreement.
Talk it throughAnnual prepay on any tier: pay for 10 months, get 12. Prefer a person before any of this? Book a call — a human conversation is always a door here.
Neighbouring doors
Every door opens onto the same engine. These are the doors nearest yours: