NicNac for COOs
Operations smooth — you make it flow
“Bring me your subscriptions and I’ll be the intelligence that combines everything — so you can get back to your profession. Let’s make you the best in your industry.” That is Beam — and for coos, he wears the hat below and goes to work on the phones, the schedule, the invoices, and the paper, so you can get back to the work only you can do.
Beam is NicNac’s AI — he says so himself, always. The help is real; the handshake can be human whenever you want it.
The day this fixes
Operations is a thousand small promises kept in the right order — and your job is noticing the three that are about to break. The information lives in meetings, inboxes, and documents nobody has time to reconcile. Beam reconciles it: the operating rhythm scheduled and summarized, documents turned into trackable commitments, follow-ups chased without you playing hall monitor. You run the system; Beam keeps the system legible.
What Beam does for coos
Four working systems, run by Beam under your subscriptions — the same NicNac engine as every door, aimed at a COO’s day.
NicNacMeet — scheduling without the back-and-forth
The operating cadence — standups, reviews, cross-team sessions — scheduled, reminded, and followed by summaries that capture decisions and owners.
NicNacParse — paperwork into clean text
SOPs, vendor contracts, reports from every department: Beam parses the flow into searchable text with the commitments and dates pulled out.
NicNac Daily Call — your day, briefed
A daily operations brief: what's scheduled, what's overdue, which follow-ups are aging — the company's pulse in one short read.
Answer & Book — your phone, answered
Operational inquiries answered consistently — vendor questions, internal routing, scheduling — so answers stop depending on who happened to pick up.
Meet your Beam
Leadership that still feels human, not corporate stiff.
- Wears: White hard hat COO label
- Uniform: Olive operations vest over white shirt
- Carries: Checklist clipboard
- Colors: Olive #708238 + White
- Says: “Operations smooth — you make it flow”
Your Beam arrives as yours
When you sign up, your Beam starts as COO Beam — the one on this page — because this is the door you came through, and we remember the particular door and why. He is set up for a COO’s work from the first minute, not handed to you as a generic chatbot.
His starter workflow pack is this door’s own: NicNacMeet, NicNacParse, NicNac Daily Call, Answer & Book — switched on in that order, ready to be shaped around your subscriptions and your day. That pack, your profession, and your reason for coming in are the seed your own Beam is grown from; no one else’s Beam is configured like it, and no one else’s information ever enters it.
Prefer a different Beam later? Switch to any of the thirty, any time — your work, your records, and your settings come with you. And if you would rather arrive through the agent door — helping other coos as a NicNac agent — the application is open.
One price book, the same for every door
Start with the free experience, then begin with the plan that fits. Prices and inclusions are the ratified NicNac book — the canonical Plan Architecture, rendered identically on every door.
CORE
AI receptionist + virtual assistant core: answering in your business’s name, NicNacBook booking with confirmations and reminders, message taking with instant notification, daily digest, inbox triage drafts, follow-up reminders, review requests. 600 included voice minutes (overage $0.10/min). 1 number, 1 location, 1 calendar.
“$49 a month for your first 3 months, then $99 a month for the rest of your first year. From month 13, $299 a month; from month 25, $499 a month. We tell you before every change, and you can cancel before it does.”
Begin with a conversationGrowth
Everything in CORE, plus 1,500 included minutes, up to 3 numbers / 2 locations, 3 team seats, outbound confirmation and quote-follow-up calls, a monthly Solo-scope generation credit, priority agent queue.
Talk it throughStudio
Everything in Growth, plus 2,500 included minutes, up to 5 numbers / 3 locations, 5 team seats, dispatch board and no-show rescue, a monthly Studio-scope generation credit. The self-serve ceiling for multi-location businesses that still run their own system.
Talk it throughOperated
The hinge — the last metered tier, and the first NicNac operates with you. Everything in Studio, plus a dedicated build and knowledge base created and maintained by NicNac, 4,000 included minutes, up to 25 seats / 5 locations, multi-location answering with per-location scripts, named human escalation path, a standing monthly operations cadence with human-desk review of exceptions, and a monthly performance report. The difference from Studio is not size — it is who runs the system.
Talk it throughOperated Complete
The complete operated front office across all locations of one ownership (up to 5): one knowledge base, per-location scripts and calendars, qualification, booking, confirmations, reminders, no-show rescue, human escalation desk, dispatch, SLA reporting, named operations lead, consolidated owner reporting. Flat — arranged by agreement only; no self-serve checkout.
Talk it throughEnterprise Operated
Enterprise, operated — by agreement only. Multi-entity / multi-brand operation: your own systems (CRM, EHR, scheduling, commerce) connected and operated by NicNac, custom workflows built and run by NicNac, a dedicated operations team, SLA and data terms by agreement. The local-only deployment option (signed USB update packs) lives at this rung; beyond it, custom by agreement.
Talk it throughAnnual prepay on any tier: pay for 10 months, get 12. Prefer a person before any of this? Book a call — a human conversation is always a door here.
Neighbouring doors
Every door opens onto the same engine. These are the doors nearest yours: