NicNac for Baristas
Brewed with love — daily ritual
“Bring me your subscriptions and I’ll be the intelligence that combines everything — so you can get back to your profession. Let’s make you the best in your industry.” That is Beam — and for baristas, he wears the hat below and goes to work on the phones, the schedule, the invoices, and the paper, so you can get back to the work only you can do.
Beam is NicNac’s AI — he says so himself, always. The help is real; the handshake can be human whenever you want it.
The day this fixes
The line is six deep, the grinder's loud, and the phone is ringing with the office order that would have paid for the morning. Coffee shops live on regulars and die by the rush — every unanswered call is a catering order, a cake request, or a new regular going to the place down the street. Beam takes the call over the noise: orders captured, questions answered, your baristas left to the craft that keeps people coming back.
What Beam does for baristas
Four working systems, run by Beam under your subscriptions — the same NicNac engine as every door, aimed at a barista’s day.
Answer & Book — your phone, answered
Calls answered over the rush: catering and large orders taken in full detail, hours and menu questions handled, regulars greeted like regulars.
NicNacMeet — scheduling without the back-and-forth
Catering pickups, office standing orders, and event bookings scheduled cleanly, with reminders that make sure the order and the occasion actually meet.
NicNacInvoice — invoices that chase themselves
Catering invoices sent and followed up automatically — the corporate client's accounts-payable maze navigated without your counter staff living in it.
AI Visibility — be the name customers hear
When someone new in the neighborhood asks an AI where to get coffee or host a meetup, visibility work helps your shop be the answer — honest baseline, straight reporting.
Meet your Beam
Warm, nurturing, expert — Beam dresses for trust.
- Wears: Brown beanie coffee bean embroidery
- Uniform: Brown apron over cream shirt
- Carries: Latte with heart foam art
- Colors: Coffee brown #6D4C41 + Cream
- Says: “Brewed with love — daily ritual”
Your Beam arrives as yours
When you sign up, your Beam starts as Barista Beam — the one on this page — because this is the door you came through, and we remember the particular door and why. He is set up for a barista’s work from the first minute, not handed to you as a generic chatbot.
His starter workflow pack is this door’s own: Answer & Book, NicNacMeet, NicNacInvoice, AI Visibility — switched on in that order, ready to be shaped around your subscriptions and your day. That pack, your profession, and your reason for coming in are the seed your own Beam is grown from; no one else’s Beam is configured like it, and no one else’s information ever enters it.
Prefer a different Beam later? Switch to any of the thirty, any time — your work, your records, and your settings come with you. And if you would rather arrive through the agent door — helping other baristas as a NicNac agent — the application is open.
One price book, the same for every door
Start with the free experience, then begin with the plan that fits. Prices and inclusions are the ratified NicNac book — the canonical Plan Architecture, rendered identically on every door.
CORE
AI receptionist + virtual assistant core: answering in your business’s name, NicNacBook booking with confirmations and reminders, message taking with instant notification, daily digest, inbox triage drafts, follow-up reminders, review requests. 600 included voice minutes (overage $0.10/min). 1 number, 1 location, 1 calendar.
“$49 a month for your first 3 months, then $99 a month for the rest of your first year. From month 13, $299 a month; from month 25, $499 a month. We tell you before every change, and you can cancel before it does.”
Begin with a conversationGrowth
Everything in CORE, plus 1,500 included minutes, up to 3 numbers / 2 locations, 3 team seats, outbound confirmation and quote-follow-up calls, a monthly Solo-scope generation credit, priority agent queue.
Talk it throughStudio
Everything in Growth, plus 2,500 included minutes, up to 5 numbers / 3 locations, 5 team seats, dispatch board and no-show rescue, a monthly Studio-scope generation credit. The self-serve ceiling for multi-location businesses that still run their own system.
Talk it throughOperated
The hinge — the last metered tier, and the first NicNac operates with you. Everything in Studio, plus a dedicated build and knowledge base created and maintained by NicNac, 4,000 included minutes, up to 25 seats / 5 locations, multi-location answering with per-location scripts, named human escalation path, a standing monthly operations cadence with human-desk review of exceptions, and a monthly performance report. The difference from Studio is not size — it is who runs the system.
Talk it throughOperated Complete
The complete operated front office across all locations of one ownership (up to 5): one knowledge base, per-location scripts and calendars, qualification, booking, confirmations, reminders, no-show rescue, human escalation desk, dispatch, SLA reporting, named operations lead, consolidated owner reporting. Flat — arranged by agreement only; no self-serve checkout.
Talk it throughEnterprise Operated
Enterprise, operated — by agreement only. Multi-entity / multi-brand operation: your own systems (CRM, EHR, scheduling, commerce) connected and operated by NicNac, custom workflows built and run by NicNac, a dedicated operations team, SLA and data terms by agreement. The local-only deployment option (signed USB update packs) lives at this rung; beyond it, custom by agreement.
Talk it throughAnnual prepay on any tier: pay for 10 months, get 12. Prefer a person before any of this? Book a call — a human conversation is always a door here.
Neighbouring doors
Every door opens onto the same engine. These are the doors nearest yours: