Free · NicNac · 2026-10-13
Customer Response SLA Board
For SMB owner, office manager or customer-service lead. Customer requests age silently because priority, owner and response target are not visible together.
Runs locally in your browser. No account, payment, upload or connected AI. Use non-sensitive information.
Your working context
Use it well
Use non-sensitive references. Enter Received ISO time | Priority | Owner | Reference. Set the current ISO time and target hours for high, normal and low priority. This board calculates age and due status; it does not send messages.
- Load the fictional example to learn the input format.
- Replace it with your non-sensitive context.
- Use Guided setup for staged field suggestions, then validate.
- Review before downloading a report, CSV or PDF.
The offline application includes the same deterministic guidance and generation. No model or external service is connected.